Can I make prepayment (advance) to my future bills?

Yes, you can make advance payment to your invoice.
  1. Click on invoice that you want to pay.
  2. Insert your desire amount (advance), choose payment method and click Add Payment

Can my tenant see and pay the bill for my unit (E.g. Water Bills)?

Yes, tenant can see and pay any invoices and bills in owner's unit.

How do I change my change email and phone number?

  1. Login to ARMS2U
  2. Go to "Profile" menu
  3. Insert updated phone number or email address. 
  4. Click Save

How do I change my password?

  1. Login to ARMS2U System
  2. Go to "Profile" menu
  3. Type current password and insert new password.
  4. Click Save

How do I issue complaint, request, question or suggestion?

  1. Login to ARMS2U
  2. Go to menu and click on "Complain"
  3. Click "Add Complain"
  4.  Fill up all details and click "Add New Complain".

How do I pay my bills in the system?

  1. Login to ARMS2U
  2. Go to "Accounts"
  3. Tick any invoice that you want to pay
  4. Click "Pay Now"
  5. Choose "Payment method"  and click  "Add Payment"
  6. Choose bank and click Pay.
Please view this video to view demo on how to make payment in ARMS2U:

How do I view all Complaints that are tagged as Society by other residents?

  1. Login to ARMS2U
  2. Go to "Complaint" menu
  3. Empty/delete any text in "Search" field.

How do I view and print payment receipt?

  1. Login to ARMS2U
  2. Click on "Accounts"
  3. Click on "+" button on any invoices that already Fully Paid or Partially Paid.
  4. Click "View Payment Receipt"

How do I view my latest account statement?

  1. Login to ARMS2U
  2. Click on "Accounts"
  3. Click on "Invoice Date" and system will sort it descending. The latest invoice will be on top.

How to book parking slot

    1. Login to ARMS2u System
    2. Choose Parking Module on the menu
    4. You can see Slot List, and to book, click "Book Slot"
    6. Choose the slot available, and fill in the form, and click Book Slot.
    7. Please pay invoices before 24 hours or your parking slot booking will be cancel.
 

How to manage multiple unit

  1. Multiple unit module is only available for Owner.
  2. If you are owner for multiple unit, please register as Owner for every unit and make sure IC number is correct and same on every unit you own.
  3. Once your account activated, you can login to ARMS2u and see this dialog box.
4. Choose your unit to manage and click "Select"      

I am a relative of the owner and I manage the unit in this condo. Can I register in ARMS2U ?

Yes, you can either register as Owner using their own personal details or register as yourselves as family member in registration form. ([Register Here])

I am a tenant but rent multiple unit, can I manage my unit ?

  1. You need to register every unit you rent using the same email but different username.
  2. You can login using your username for each unit you rent

I am owner of commercial unit. Do I need to register both G and 1F unit?

No, Owner of Commercial unit needs to register on Ground "G" unit only. Tenants, in other case, need to register "G" or "1F" respectively or both if tenant is renting both units.

I have made a bank transfer to Management, how can I upload it to ARMS2U ?

For bank transfer or any other payment outside ARMS2U, you need to email the proof of payment (receipt) to management office or accountant / treasurer who manages your residential finance for verification. Payment will be updated in 3 to 5 business days.  

I have registered in ARMS2U but still cannot login. What should I do?

Please allow 1 hour for system to verify the information in registration form. You can try login to ARMS2U after 1 hour . If you still having issue to login, please email to support@arms2u.com and mentioned these info
  • Unit Name
  • Full Name
  • Username
  • Email
  • Handphone Number
Thank you.

I have two or more units in this residential area. Can I register using the same email address ?

Yes, you can register two or more units using the same email address but you need to register using different username.

Why do I see "Owner..." in my receipt?

The owners of respective unit that still do not register in ARMS2U will be shown as "Owner-(unit number)". Please advice owner to register in ARMS2U [Here]